Transferring a number

Leaving Slingshot: transferring your number out

It is your number. If you leave, you take it with you. There is no fee to release a number and no retention step.

Your new provider starts the transfer, not us. Give them the number, the business name on the account, and the service address we have on file. They send us the request.

Keep your Slingshot line active until the transfer completes. This is the one thing that goes wrong. Cancelling first releases the number back into the pool, and once that happens it may be gone for good. Cancel after the number has moved, not before. See Cancelling.

If it stalls, email support@slingshot.tel with the number and who you are moving to, and we will chase it from our side. We do not delay a valid transfer out.

Article SL-409