Account & billing

Cancelling

Month to month means month to month. No term, no notice period, no early-termination fee, and nothing to cancel your way out of.

To close your account, email support@slingshot.tel from the address on the account and tell us. We will confirm it and give you the date your service ends.

If you want to keep your number, say so in the same email and do not cancel first. Cancelling releases the number, and once it is released we cannot always get it back. The transfer has to be started by your new provider while your line is still active. See Leaving Slingshot: transferring your number out.

What we will not do: put you through a retention call, ask you to justify it, or add a step that exists only to slow you down. You should not have to fight to leave a five dollar phone line.

Article SL-707