Frequently Asked Questions
One of the most important benefits that a telephone system offers is the Interactive Voice Response (IVR) feature. The IVR acts like a digital reception in which it quickly greets every caller to the company and directs the call to the right person within the organization. Deploying an IVR is a huge undertaking in any business. When […]
How Does Your Company Sound
Whether you are a small business owner working for yourself or a company with 20 employees, how are your customers being greeted when calling your organization? Are the calls being answered on a mobile device? Or perhaps it goes to the voicemail. Or maybe they are going to a receptionist. Worse case scenario, they are […]