Business VoIP Blog

When you’re putting together your customer contact center, selecting the right tools to meet your needs is important. But it’s not just about the contact center itself – it’s also about how it integrates with the rest of your business. That’s where UCaaS and CCaaS come in. UCaaS (unified communications as a service) and CCaaS …

10 SMS Strategies for Improving Sales and SMS

SMS has retained its relevance in the ever-changing, dynamic digital marketing industry. It enjoys high open and engagement rates across various businesses in different industry verticals.  According to Gartner, SMS open rates have gone as high as 98% compared to emails 20% across different digital marketing campaigns. That’s not all; research undertaken by Digital Marketing …

How VoIP Solutions Can Help Your Small Business Grow

Small businesses that use VoIP services can benefit from the technology in many ways. That’s because a VoIP service provider can help your company cut costs, stay connected with team members on the go, and streamline operations. These benefits will help you grow your small business and make it more competitive in today’s digital landscape. …

Hosted PBX The New Digital Transformation Strategy

Hosted PBX The New Digital Transformation Strategy As a business owner in today’s uber tech-savvy and connected world, how are you keeping up with the technology that enables you to create an impressive first impression when communicating with voice?   Does your company communicate to customers and stakeholders through using a telephone?    If yes, does your …

Thank You for Signing Up By Edwin J. Frondozo, Co-founder & CEO Thank you for signing up to our 5-day email course on business phone systems. I’ve been in the telecommunications industry for over 20 years and I know first hand that phone systems can be complicated and confusing. I wrote this course to give …

Printable Phishing Download

Phishing Checklist By Edwin J. Frondozo, Co-founder & CEO Thank you for downloading the phishing checklist. It takes a community and organization to combat phishing attempts. After downloading, be sure to print and distrubte to everyone in the organization. Edwin Click the Like button if you found this article valuable, thanks! If you liked this article, …

The Most Impersonated Brands [2020]

The Most Impersonated Brands in 2020 By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt As far as phishing tactics go, brand impersonation is the go-to strategy for hackers.  Impersonating brands is a very effective way to phish for user emails and credentials from unsuspecting end-users. …

Phishing Tactics

Phishing Tactics & Techniques By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt There are two types of people in the world, those who fish and those who do not. The type of fishing technique you use will determine the type, quantity, and quality of fish …

What is phishing?

What is Phishing? By Edwin J. Frondozo, Co-founder & CEO Instantly download a printable cheatsheet on spotting an email phishing attempt What is Phishing? Have you ever wondered how companies like Yahoo, Mariott, Equifax and Capital One get hacked and expose billions of sensitive user data? Well, in the movies, the scene has a tech-savvy …

Work from Home Using Business VoIP during COVID-19 Pandemic

Helping Businesses Enable Employees to Work From Home Using Business VoIP in Response to the Coronavirus Disease (COVID-19) By Edwin J. Frondozo, Co-founder & CEO Click here to schedule a 15-minute call to find out how out how cloud-based phone services builds resiliency and business continuity for your company Hi there, I hope this message …

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