– To Access your voicemail
  • from an external number like a cell phone
    1. Dial your slingshot number
    2. Dial your extension number
    3. Once you hear the recording, press the star key (*)
    4. Enter your password.
  • from an internal number like an IP phone
    1. Pick up your phone
    2. Dial * + extension number, example *+101 if your extension is 101
    3. Enter your password
  • default password is ‘55555’
 

Main Menu Commands

 
Press:
1 for New Messages
2 to Change Folders
3 for Advanced Options
0 for Mailbox Options
* for Help
# to Exit
 

1. New Messages Options

 
Press:
3 for Advanced Options
1 to Send Reply
3 to listen to Message Envelope
5 to Leave a Message
* to return to Main Menu
5 to Repeat Current Messages
6 to Play the Next Message
7 to Delete the Current Message
9 to Save the Current Message
* for Help; during msg playback: Rewind
# to Exit; during msg playback: Skip Forward
 

0. Mailbox Options

 
Press:
1 to record your UNAVAILABLE message
2 to record your BUSY message
3 to record your NAME
4 to manage your TEMPORARY greeting
5 to change your PASSWORD
* to return to the Main Menu
 

Call Announce (Call Screen) is played when a call is answered with a call forward (CF) endpoint (example: cell phone). 

When call announce feature is activated, a greeting announces: “You have received a call from Slingshot, press 1 to accept or 2 to decline..”

Press ‘1’ – Accepts and connects call immediately

Press ‘2’ – Declines call and sends to voicemail

Note: if there is no input, the call will be automatically connected.

To Activate/Deactivate Feature

On the Team Members page:

· For the desired team member:

  • SCREEN – ON/OFF

· Press Save after any changes

· Finally hit the APPLY CHANGES or APPLY & LOGOUT button to provision the servers

How to add a new Team Member or Extension to your account.  Simply log into your dashboard and select Team Members link.

· Hit the Green Add button which adds a new team member

· Edit the fields accordingly:

  • EXT NUM – defaults to next extension number
  • TEAM MEMBER NAME – Name of the team member
  • EMAIL ADDRESS – email address to be used to send voicemail messages to
  • VOICEMAIL PASSWORD – password to be used to pick up voicemail (default 55555)
  • TIMEOUT – how long the call will ring (default 25 seconds)
  • OUTBOUND NUMBER – phone number assigned for outbound calls
  • SCREEN CALLS – screen calls forwarded to cell phone numbers (default N)

· Press Save after any changes

· Finally hit the APPLY CHANGES or APPLY & LOGOUT button to provision the servers

From the Team Members page

Choosing Endpoint for the specific Team Member, hit the “Endpoints” button

– Hit “Add New”
– Select in Type dropdown “CF” for Call Forward
– Enter cell/mobile number under the “CF Number OR SEP / PW” heading.
– Click Save
– Hit “Apply Changes”

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