dgNetrix Communications Inc. (“DGNETRIX”) has adopted the Canadian Standards Association’s “Model Code for the Protection of Personal Information” (the “CSA Model Code”) as the basis for its own Privacy Policy. DGNETRIX will not trade, sell, or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of the DGNETRIX service.

The following are principles that govern the collection, use and disclosure of our customers’ personal information:

Collection / Use of Information

DGNETRIX shall collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. DGNETRIX will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from DGNETRIX, that customer’s information will not be used for the purpose of marketing new products.


DGNETRIX has invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, DGNETRIX has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of its organization. DGNETRIX will continue to revise policies and implement additional security features as new technologies becomes available.


DGNETRIX will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using DGNETRIX services except as required to ensure proper operation of services or as otherwise authorized by law.

Unlawful Activity

DGNETRIX may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate DGNETRIX’s Service Level Agreement

Account Information

DGNETRIX will do its best to honor requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with DGNETRIX is current and accurate.

Children’s Privacy Policy

DGNETRIX does not sell products or services for purchase by children. DGNETRIX does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of eighteen. In addition, DGNETRIX will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to DGNETRIX, please click here to contact us at so that the information can be removed.

DGNETRIX Spam Policy

DGNETRIX has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing DGNETRIX privileges. DGNETRIX Spam Policy

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