– To Access your voicemail
  • from an external number like a cell phone
    1. Dial your slingshot number
    2. Dial your extension number
    3. Once you hear the recording, press the star key (*)
    4. Enter your password.
  • from an internal number like an IP phone
    1. Pick up your phone
    2. Dial * + extension number, example *+101 if your extension is 101
    3. Enter your password
  • default password is ‘55555’
 

Main Menu Commands

 
Press:
1 for New Messages
2 to Change Folders
3 for Advanced Options
0 for Mailbox Options
* for Help
# to Exit
 

1. New Messages Options

 
Press:
3 for Advanced Options
1 to Send Reply
3 to listen to Message Envelope
5 to Leave a Message
* to return to Main Menu
5 to Repeat Current Messages
6 to Play the Next Message
7 to Delete the Current Message
9 to Save the Current Message
* for Help; during msg playback: Rewind
# to Exit; during msg playback: Skip Forward
 

0. Mailbox Options

 
Press:
1 to record your UNAVAILABLE message
2 to record your BUSY message
3 to record your NAME
4 to manage your TEMPORARY greeting
5 to change your PASSWORD
* to return to the Main Menu
 

Call Announce (Call Screen) is played when a call is answered with a call forward (CF) endpoint (example: cell phone). 

When call announce feature is activated, a greeting announces: “You have received a call from Slingshot, press 1 to accept or 2 to decline..”

Press ‘1’ – Accepts and connects call immediately

Press ‘2’ – Declines call and sends to voicemail

Note: if there is no input, the call will be automatically connected.

To Activate/Deactivate Feature

On the Team Members page:

· For the desired team member:

  • SCREEN – ON/OFF

· Press Save after any changes

· Finally hit the APPLY CHANGES or APPLY & LOGOUT button to provision the servers

How to add a new Team Member or Extension to your account.  Simply log into your dashboard and select Team Members link.

· Hit the Green Add button which adds a new team member

· Edit the fields accordingly:

  • EXT NUM – defaults to next extension number
  • TEAM MEMBER NAME – Name of the team member
  • EMAIL ADDRESS – email address to be used to send voicemail messages to
  • VOICEMAIL PASSWORD – password to be used to pick up voicemail (default 55555)
  • TIMEOUT – how long the call will ring (default 25 seconds)
  • OUTBOUND NUMBER – phone number assigned for outbound calls
  • SCREEN CALLS – screen calls forwarded to cell phone numbers (default N)

· Press Save after any changes

· Finally hit the APPLY CHANGES or APPLY & LOGOUT button to provision the servers

From the Team Members page

Choosing Endpoint for the specific Team Member, hit the “Endpoints” button

– Hit “Add New”
– Select in Type dropdown “CF” for Call Forward
– Enter cell/mobile number under the “CF Number OR SEP / PW” heading.
– Click Save
– Hit “Apply Changes”

Team Members

Team Members

A team member is any person to whom a business owner or entrepreneur communicates and collaborates with more often than not.   They can be someone they work with on a daily basis, like a sales or support agent, an accountant, the guy IT guy, or even the suppliers.   Centralizing all your Team Members under “one roof” makes it easy for your team to work together and more importantly, having your client reach the right person.

With Slingshot, you can add unlimited number of Team Members to your company and organization with no extra equipment or requirements.  As long as your Team Member has a cell phone or office line, add them to your team.  Follow this link for more information about adding Team Members to your Slingshot account.

Next time your internet provider calls, tell them to call your IT guy at extension 203.

 

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