Moving to the new dashboard

What's new in the dashboard

The new dashboard does more than the old one. The biggest difference is speed.

Changes take effect right away. Add a person, change where a number rings, update your phone menu or your office hours, and it's live as soon as you save and apply it. There's no waiting, and you don't need to ask us to make the change. Some changes ask for one extra click, a purple bar at the top of the page with Apply Now. See My changes aren't live yet (Apply Now).

Voicemail you can see. Every message shows up in your dashboard with a written transcript. Play it, speed it up, download it, or call the person back from the same screen. See Your voicemail in the dashboard.

A greeting from typed text. Type what callers should hear when they reach your phone menu and the dashboard turns it into a spoken greeting, in the voice you pick. See Changing your phone menu greeting (or making one with AI).

The Slingshot app. Cloud Softphone puts your line on your mobile and your computer. If your team uses Bria today, see Moving from Bria to Cloud Softphone. If not, each person's setup email gets them the app. See You've been given a Slingshot line.

Everyone on your account gets their own sign-in. Each person signs in with their own email and sees their own voicemail. You decide who can also manage the account, see billing or view reports. See Setting up voicemail for your team.

Your settings and the account's settings, apart. Your own voicemail and profile are in one view. If you're an admin, Admin opens the account view: your people, phone menus, numbers, office hours and reports.

More is on the way. See What's on the way.

Article SL-052