Calling features

Your voicemail in the dashboard

Open Voicemail in your dashboard to see the messages left for you.

Each message shows the number that called, when they called, and how long the message is. Open a message to:

• play it, and change the playback speed
• read the transcript, with a time next to each line so you can find the part you need
• download the recording
• call the person back
• delete it

Messages you've played are marked Listened.

Transcripts are automatic. They're good, not perfect. For anything that matters, listen to the recording.

You still get an email. Each new voicemail is also emailed to you with its transcript. See Voicemail and voicemail-to-email.

How long messages are kept depends on your plan. See How long we keep your voicemail. Download anything you need to keep.

If you manage the account and want to set this up for your team, see Setting up voicemail for your team.

Article SL-510