Getting started

Why am I on Pro?

Slingshot has two self-serve plans. You start on Starter and move to Pro when you use something Starter doesn't include. Your dashboard tells you exactly which thing did it, for example: "You're on Pro because: 4 extensions · nested phone menu."

The things that move an account to Pro:

• A 4th person on the account (Starter includes 3)
• A 2nd phone number (Starter includes 1)
• Using the desktop app
• Using a desk phone or your own SIP device
• Cloud call recording
• A phone menu with a second level: a menu option that opens another menu
• A 3rd department (Starter includes 2)
• Texting

Transferring your existing number in does not move you to Pro. It replaces your Slingshot number rather than adding one.

Article SL-106