How to Create Company Departments for your Startup

How to use IVR to create company departments.

Within the enterprise environment, it is logical to separate employees into specialized teams: sales, customer service, and technical support to name a few.  Within these teams, each employee understands their role and responsibilities which ultimately means keeping the customer happy. The typical startup / small business owner wears all “hats” in the organization – from sales, support, to billing.   […]