The app

My app won't connect

Try these in order:

1. Check your internet. Switch between Wi-Fi and mobile data and try again.
2. Scan the code again from the App tab. Codes don't expire, but a partial setup can leave the app in a bad state.
3. Force-quit and reopen the app.
4. Still stuck? Contact us. We can reset your line's connection and send you a fresh code.

Article SL-204